MGT 424 Saudi Electronic University State of Quality Management Case study

The Current State of Quality.

Authors: BANGERT, MICHELLEISSN: 03609936

In ?The Current State of Quality ?article, the author discussed briefly significant aspects related to the quality management in the manufacturing industry. In particular, the evolution of quality, challenges of the quality profession, and social media impact on quality applications.

To assess your understanding of the author point of views, read and answer the following questions:

1- Summarize the article in your own words. (200 ? 250 words). {2 Marks}

2- Discuss the current state of quality compared to the past. (150 ? 200).{1.5 Mark}

3- To which extent do you agree with the author point about social media impact on quality applications? Explain. (100 ? 150). {1.5 Mark}